WELCOME TO OUR NEW BILL PAY SYSTEM !
Verona Special Utility District offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.
Security & Privacy: We respect and are committed to protecting your privacy. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet. We will not sell your information to anyone.
Refunds: All refunds will be provided as a credit to the credit or debit card used at the time of the transaction.
NEW ON-LINE BILL PAY SYSTEM
We have a new state of the art On-Line Bill Pay system. This system interacts in real-time with our billiing system! Set up your own profile, view all of your previous bills you have paid, see what you owe and what you will owe next month (if those meter readings have been entered), set up for your bills to be texted to you, and go paperless ! In our effort to better serve you, we now accept all major credit and debit cards - Visa, Master Card, Discover and American Express. Payment can be made using a credit or debit card online, for a 3% fee. You can also pay by E-Check for the cost of $1.00.
PAYMENT BY MAIL TO OUR OFFICE
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least seven - ten business days before the due date specified on your bill.
AUTOMATIC BANK DRAFT USING YOUR CHECKING ACCOUNT - ACH BANK DRAFT FORM
By using this method you will not incur any fees. Your account will be debited directly from your bank account using your routing number and your checking account number. Your payment will be deducted from your checking account around the 5th of each month. You should receive your bill by this time so you will know what the amount is. If not, you can always call the office to find out what you will owe. The form is under the Forms & Report tab and it is called ACH Bank Draft Form. If you want this method, fill out the form and either drop it by the office, fax it to the office, or scan and e-mail it to the office.
PAYMENT DROP-OFF LOCATION
You may pay your bill in person at our office address. We accept checks, money orders and credit/debit cards (CREDIT/DEBIT CARDS HAVE A FLAT $4.00 CONVENIENCE FEE). We also have a secure night drop for your convenience. WE DO NOT ACCEPT CASH.
PAYMENT THROUGH FINANCIAL INSTITUTION ON-LINE BILL PAY
Many financial institutions, such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven to ten business days to post to the customer's account so please allow for this timeframe so your payment will not be late in arriving to us. Please consult with your bank for more information.